Custom Gown Policy


Thank you for choosing So Sexy Boutique for your special occasion. We are confident that you will be pleased with the quality and design of your dress. We are excited and more than happy to assist you!

How To Order
  • Have your measurements professionally taken for your bust, waist, and hips.
  • Decide on a color for your dress.
  • Email us at Info@sosexyboutique.com with the subject "custom request". Include the measurements for your bust, waist, and hips, along with the the color that you've chosen for your dress.
  • If the chosen fabric color is available, we will respond via email with a photo of the fabric within 48 hours. Please be aware that fabric colors may vary slightly due to lighting conditions and screen monitor settings. (We can not guarantee that a particular color will be available).
  • Once we have confirmed your order, you will be given a unique confirmation code to use at checkout. (Custom orders will not be processed without a confirmation code).
  • Allow 4-8 weeks for processing.
  • Once your dress has been processed and shipped, you will receive a tracking number via email.

Deposits

  • A nonrefundable 50% deposit is due up-front to purchase supplies and materials.
  • The remaining 50% balance is due before delivery of the dress.
  • If the remaining 50% balance is not paid in full within 60 days of the purchase date, the dress will be forfeited and become the property of So Sexy Boutique LLC. 

Alterations

  • Alterations can be requested before purchasing.
  • Alterations and custom requests for sizes over XL may result in a change of the original price of the dress.

Sizing Discrepancies

  • Custom dresses can not be refunded or returned due to sizing issues.
  • We are not responsible for sizing descrepancies or fluctuations in weight or height. 

Returns and Refunds

  • Deposits for custom orders are nonrefundable.
  • All custom orders are FINAL.
  • Customs orders can NOT be cancelled, exchanged, returned, or altered once the order has been placed. 
  • If we are unable to complete your custom dress, you will be fully refunded.